Impact by Design’s research goes beyond data collection (though it is essential). It focuses on understanding human contexts, needs, experiences, barriers, and perceptions. We combine tools from design, social research, data, and strategy – translating insights into practical actions that create real change.
Expert interviews, literature reviews, and social media analysis provide a clear picture of the field of action.
Through in-depth interviews, observations, focus groups, and user diaries, we build a rich human understanding of users’ needs, behaviors, barriers, and aspirations.
Defining and redesigning services tailored to client needs, improving the overall user experience.
Benchmark reports and comparative analysis of practices locally and internationally.
Support in designing surveys and questionnaires to gather insights, identify needs, and assess the effectiveness of processes.
If you have a challenge, idea or need for organization – I am here to think and accompany you on the right path.
