Designing Services with Real Impact

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Specializing in connecting strategy, design, and innovation, with a social and systemic orientation. We help develop and refine solutions grounded in a deep understanding of user needs.

workshops

Practical and applied tools for design thinking, creativity and innovation – specially tailored to the needs of your organization

Research into innovation processes

Qualitative and quantitative research that reveals what people really need, and translates insights into actions that produce an impact

Consulting & Implementation

Close accompaniment in the implementation of innovation processes and service improvement, until actual implementation in the field and in teams

Partners in public, social and innovative work

Selected Projects

Early Childhood from Birth

Bat Yam Municipality

A comprehensive study of parents with children up to age three led to a new organizational language and municipal initiatives to strengthen trust and enhance the parenting experience.

Public Space Cleanliness

Bat Yam Municipality

Combining resident insights, data, and field research, we uncovered the real roots of the city’s cleanliness challenges – and built a municipal plan to reinforce responsibility, belonging, and improved public spaces.

Resident Experience During Metro Construction

JDC-Elka

Field and global insights led to practical solutions to improve residents’ quality of life during construction – from fencing and lighting to quality metrics and redesigned temporary arrangements.
Shani Leiman is one of the finest service researchers and designers I’ve worked with. She brings extensive experience with public and social sector organizations, methodological excellence, endless curiosity, and outstanding interpersonal skills. I highly recommend working with her.
Inbar AlmagorJDC-Elka
Beyond being warm and a pleasure to work with, she is extremely professional and knows how to simplify and focus a presentation so it’s accessible even to those outside the field. Next time we have a demo, I’ll definitely ask to bring her back.
Stav Ben SolomonBackend Developer
The ideation workshop with Shani was professional, thought-provoking, and highly engaging. The team brought forward real ideas and challenges from the field, and we left with clear, actionable outcomes. I highly recommend her.
Diti YairHead of Early Childhood Education, Ra’anana Municipality

Let's Talk

If you have a challenge, idea or need for organization – I am here to think and accompany you on the right path.

בואו נדבר

אם יש לכם אתגר, רעיון או צורך בארגון – אני כאן כדי לחשוב וללוות אתכם בדרך הנכונה.